Privacy Policy

Choose your region


For the purposes of this Privacy Statement, “We”, “Our”, “Us”, refers to Hoshizaki Europe B.V with company address Burgemeester Stramanweg 101, 1101 AA Amsterdam-Zuidoost, Netherlands.

“You”, “Your” refers to a website visitor.  “Personal data” refers to any information which identifies you as an individual (directly or indirectly). “Website” refers to or as well as all webpages, platforms, interactive features, applications, widgets, blogs, social networks, social network tabs, or other offerings that post a link to this Privacy Statement.

By continuing to access or you (the data subject, website user, website visitor) consent to how data is collected and used as described within this Privacy statement.

HOSHIZAKI EUROPE BV acknowledges the importance of data protection and privacy of personal data. It explicitly confirms that all personal data will be processed in accordance with both the Personal Data Protection Act of 1 September 2001 and the Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereafter GDPR) in as far as already possible and desirable.

Personal data can be defined as being any information relating to an identified or identifiable natural person (‘data subject’).

  1. Which information (including personal data) do we collect about you and why?

Information you give us: We collect, store and process all the information you enter on our websites or provide to us for our services.

For example, to obtain or use our services, we may require some information from you or when you subscribe to our newsletter, we collect your name, surname and email address to be able to send our newsletter to you in a personal manner.

You can choose not to provide certain information, but then you might not be able to take advantage of all our services.

We will process these personal data taking into account the following purposes:

  • Administrative task in relation to your request of queries regarding our products.
  • To Invite you to events organized by us.
  • Direct marketing purposes (such as promotions with regard to the products and services HOSHIZAKI EUROPE BV provides to you).
  1. How long do we keep your personal data?

We keep personal data about you only for so long as is necessary for the purposes for which it was collected or as required under any contract or by applicable law. For example, when you subscribe to our newsletter, we keep your personal data as long as you do not unsubscribe.

  1. Your rights regarding your personal data

Once you have provided us your data, either actively or automatically, you have the right to:

  • Request access to the personal data we have from you;
  • Request a rectification, erasure, restriction of processing of your personal data;
  • Object to processing;
  • Data portability (meaning to request your data to be transferred to another organization in machine readable standard format);
  • File a complaint with a supervisory authority.

(To exercise these rights please contact and mention in the subject which one of them you would like to refer to)

  1. We commit to protect your personal data

We are committed to protect the security and confidentiality of your personal data. We use appropriate technical and organizational measures in such a manner that processing will meet the requirements of applicable laws including the General Data Protection Regulation and ensure the protection of your rights.

Accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party.

If you have any questions about how we handle or protect your personal data, please contact us.

We will refrain from disclosing personal data of the data subject to third parties as well as publicly disclosing data subjects’ personal data.  Personal data of data subjects will only be communicated to third parties or external parties provided that consent of the data subjects was obtained.

  1. Use of cookies

Automatic Information: When you visit our website or receive a newsletter from us, we collect information via cookies and other techniques. Cookies are small, simple text files that save to your computer or mobile device when you visit our website. The other techniques we use are JavaScript and web beacons. These are standard internet techniques along with cookies to ensure that a system can collect information (Java Scripts), can store this in small, simple text files (cookies) and then can send (web beacons).

We collect the following information (this list is not exhaustive): Internet Protocol (IP) Address; Browser type and Version; Geolocation; Clicking-behaviour. We collect this information for functional and analytical purposes.

Examples of Cookies We Use

  • Functional cookies help us to provide you a website that is user-friendly. These cookies allow us to remember your browser settings, so you can view our website optimally.
  • Analytical cookies Analytical cookies are used to optimize our website’s experience. It collects information on your behaviour on our website. For example, on which page of our website you are on, for how long you visit that page, etc.
  • Tracking cookies are used to show relevant advertisements for our services/products on other websites. We ask our visitors for their explicit consent for these types of cookies. By placing tracking cookies, your personal data is processed.
  • Preference cookies allow our website to remember information that affects the functioning or appearance of the website, such as your preferred language or the region where you live.

Certain cookies can also be placed by a third party, for example Google Analytics to measure the use of the website (this are so called third party cookies). If you don’t want a website to place cookies on your computer, you can change the settings of your browser accordingly.

How can you disable cookies?

 If you choose to disable cookies, you can so specifically for the type of browser you use.

Internet Explorer :

Keep in mind that by disabling cookies, certain graphical elements may not be as appealing or it won’t be possible to use certain applications. We do everything it takes to make sure the website runs smooth. However certain elements of the website require the use of cookies.

If we receive too much information from you we will delete the excess.

  1. Links to Other Websites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Statement of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. Do we transfer your data outside the EEA? 

We do not transfer your data outside the EEA.

  1. Security

We value your trust in providing us your personal data, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

  1. Periodic Updates or Changes to This Privacy Statement

We may change this Privacy Statement at any time and from time to time. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Statement or other notice on the Website.

We encourage you to review this Privacy Statement often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Privacy Statement.

  1. Contact Details

 If you have any questions about this Privacy Statement or require additional information about how we use your data, please contact us via email at Hoshizaki Europe BV has a Chief Privacy Officer and can be reached at:

Hoshizaki Europe B.V
Burgemeester Stramanweg 101
1101 AA Amsterdam-Zuidoost