To our Customers, Suppliers, and Associates,
As an organization with several locations throughout Europe and the world, we are closely monitoring the latest status updates by European governments as well as the reports of The World Health Organization (WHO) with regards to COVID-19. We are taking numerous precautionary measures to protect the health and safety of our team members, our customers, our suppliers, and the environments in which we operate throughout Europe.
Following the recommendations issued by most European governments, including The Netherlands please note the following measures implemented by Hoshizaki Europe B.V. as of March, 16th 2020:
- Currently, tradeshows for March and April have been postponed. As soon as event dates are confirmed again, we will inform you about our presences accordingly.
- Communication with our supplier base is ongoing and we are currently maintaining the normal flow of products. At the moment, product and spare part availabilities remain at the usual levels. In case any changes occur, we will inform you in a timely manner.
- In case of a service request, please reach out to your service contact as usual. You will be assisted accordingly.
- All our team members, including Sales and After Sales, as well as Logistics, Accounting and marketing are available to assist you during normal office hours via phone, email, and video conference. Please find all contact details here
Until further notice, these precautionary measures for health and safety will be maintained in all our facilities. Nevertheless, with the help of remote technologies, we are able to keep up all communication lines to further support you and your business during this uncertain time.If you have questions or requests, we are happy to receive your call or email.
Your Hoshizaki Europe Team